Privacy Policy
Last Updated: 02/20/2026
1. Introduction
This Privacy Policy describes how A to Z Moving & Storage, Inc (“Company,” “we,” “our,” or “us”) collects, uses, and protects personal information provided by visitors to our website and individuals who request information or services from us.
This policy applies to information collected through our website, landing pages, lead forms, and other digital communication channels operated by A to Z Moving & Storage, Inc
2. Information We Collect
We may collect the following types of personal information when you voluntarily submit it to us:
Full name
Phone number
Email address
Move details (such as origin, destination, move date, and service needs)
Any additional information you choose to provide through forms or communication
We do not knowingly collect sensitive personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our marketing efforts.
Cookies are small data files placed on your device when you visit our website. These may include:
Essential Cookies – Required for the website to function properly.
Analytics Cookies – Used to understand how visitors interact with our website.
Advertising & Marketing Cookies – Used to deliver relevant advertisements and measure campaign effectiveness.
Third-Party Tracking
We may use third-party services such as:
Google Analytics
Google Ads
Meta (Facebook) Pixel
CRM and marketing automation tools
These services may collect information such as:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Interaction with advertisements
This information helps us improve our website performance and marketing effectiveness.
How You Can Control Cookies
Most web browsers allow you to control cookies through their settings preferences. You may:
Block cookies
Delete cookies
Set alerts when cookies are being used
Please note that disabling certain cookies may affect website functionality.
3. How We Use Your Information
We use the information collected for the following purposes:
To provide moving quotes and service estimates
To respond to inquiries and requests
To schedule and coordinate moving services
To send service-related communications, including confirmations and updates
To communicate via phone, email, and SMS as permitted by your consent
4. SMS and Text Messaging Consent
If you provide your phone number and opt in, A to Z Moving & Storage, Inc may send you text messages related to your inquiry or services.
These messages may include:
Quote follow-ups
Appointment confirmations
Scheduling updates
Service notifications
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
We do not send promotional or marketing text messages without explicit consent.
5. Consent and Opt-In Practices
We collect phone numbers and consent through clearly labeled web forms and checkboxes. Consent to receive SMS messages is not required to submit a general inquiry but is required to receive text communications.
We maintain records of consent as required for compliance purposes.
6. Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights and Choices
You may request to:
Review the personal information we have on file
Correct or update your information
Request deletion of your information (subject to legal requirements)
To make a request, contact us using the information below.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:
A to Z Moving & Storage, Inc
Phone: 413-675-5999
Email: [email protected]
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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Company Info
Address:
41 Chapin Street, West Springfield, MA 01089
©2026 A to Z Moving & Storage, Inc. All Rights Reserved.